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Popular Questions

DELIVERY INFORMATION

Have an order number? Simply click on Track My Order to view the current status of your shipment.

My order is wrong

If your order isn't correct, please reach out to us at sales@calidadtools.com, and we'll make it right.

Fake Accounts and Websites

If you encounter an imposter account or suspect fraudulent activity, please don't hesitate to report it to us. Send the link of the suspicious account directly to sales@calidadtools.com, and we'll take immediate action. Your vigilance helps us maintain a safe and trustworthy environment for all. 

How do I track my order?

Have an order number? Simply click on Track My Order to view the current status of your shipment.

How do I return my items?

If you have unused items you'd like to return, we're here to help! Contact us at sales@calidadtools.com within 30 days of your purchase, and we'll provide you with a free shipping label for a hassle-free return.

When do items restock?

While we strive to keep a steady inventory, popular items may sell out quicker than expected. To stay informed about restocks, simply subscribe on the product page. You'll receive notifications as soon as the item is back in stock, ensuring you're among the first to know!

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