Return & Refund Policies


Information on Return & Refund Policy of Calidad Tools LLC company 

To start a Calidad Tools return, you can contact us at sales@calidadtools.com. Support is available from Monday to Friday, but we try to be responsive during the weekends also. Support is located in California and thus we operate in the local time. If your return is accepted by the company, we’ll send you a pre-paid return shipping label, as well as instructions on location of where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that the company also is not in position to accept used tools for re - sell or service. 

You can always contact us for any return questions at sales@calidadtools.com

Damaged and other product based issues 

Please review / inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. 

Other

For any other needs, information, services, company related questions you can always send us a message on instagram @calidadtools.com
 

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